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Security Systems in Medford
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Medford?

A security system should protect your home. But what occurs if your home security alarms go off in Medford? What should you do to ensure you and your family are safe?

The most important first step is to avoid panicking. You should understand that your around-the-clock monitoring professionals are there for you. Then take the steps described below to be prepared for any urgent situation.

Our Committed Professionals Are There For You

A security monitoring representative is immediately alerted whenever your Medford home security alarms go off. Once an agent is informed, they will contact you n a hurry to figure out what set off the alarm. Your protection devices may go off in various situations, including:

  • Burglary

  • Fire

  • Water infiltration

  • False alarm

In circumstances when a device was accidentally triggered—like not recalling that your sensors are switched on when you unlock a door— a monitoring specialist will reach out to figure out if assistance is required. Give them your predetermined password, and they'll turn off the alarm.

In the event there is a legitimate crisis, your representative will summon your local emergency services, including firefighters, EMS, and law enforcement, to your residence. They can also function as your proxy if nobody is home. Your dedicated monitoring staff can also apprise emergency services on which security device was set off, giving them a forewarning for what could be a dangerous situation. Then the agent will remain on the phone with you to assist in keeping you in control and instruct you on what you should do.

Here’s What You Should Do if Your Alarm Goes Off In Medford

Being awoken in the dead of night to your alarm blaring is incredibly scary—even moreso if you have no idea why it’s going off. The smartest thing you can do is remain calm and take the following actions:

  • First, get somewhere safe. Collect your family and pets as quick as you can and relocate to a secure room in the house or leave the premises entirely. It's a common tendency to want to face the situation in your home, but this may put you and your family at greater risk. Alternatively, concentrate on attempting to keep yourself and your family secure and let the professionals resolve the problem.

  • Secondly, take advantage of your home security app to keep in communication with your monitoring agent. They'll notify authorities who will be on their way to your property in a flash.

  • Third, keep in close contact with your monitoring specialists and emergency responders. You have the ability to be connected, so representatives of each team are sharing information. Conversely, if you can't be in direct contact with authorities, you’re still able to obtain updates through text messages. Even if your dealing with a false alarm, it's a good idea to maintain communications with everyone involved so you know what to do should a real emergency take place.

Get Protection For Any Emergency in Medford with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems works hard to make sure your loved ones and property are secured. With 24/7 monitoring, smart locking systems, and entry-point sensors, your home will become the safe haven you intended it to be. Create your ideal home security package by filling out the form on this page or reach out to (541) 209-6918 to get started.